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	<title>Bevan Exemplar Cohort 8 Projects Archives - Bevan Commission</title>
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	<title>Bevan Exemplar Cohort 8 Projects Archives - Bevan Commission</title>
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	<item>
		<title>A Framework to Measure the Value of Healthcare Systems in Wales</title>
		<link>https://bevancommission.org/developing-a-framework-to-measure-the-value-of-healthcare-information-systems-in-wales/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:10 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8160</guid>

					<description><![CDATA[<p>A practical framework for evaluating IT projects and system performance.</p>
<p>The post <a href="https://bevancommission.org/developing-a-framework-to-measure-the-value-of-healthcare-information-systems-in-wales/">A Framework to Measure the Value of Healthcare Systems in Wales</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
										<content:encoded><![CDATA[
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Naveen Madhavan</h3>
<h4 class="hero__subtitle text--white">Digital Health and Care Wales</h4>
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	<h3 class="wp-core-block wp-core-block__first-item">Project Background:</h3>
<p>With the increasing use of IT, digital applications and data, there has been an urgent need for a way of measuring the value of healthcare systems.</p>
<p>While relevant studies have indicated that such a framework did not exist, a doctoral study within Digital Health and Care Wales in 2019 enabled the development of a framework to the value of healthcare systems in terms of its attributes.</p>
<p>This project provides system users and service owners with a  practical framework and instrument to evaluate new IT projects and measure the system performance.</p>
<p>Such an evaluation will enable organisations to optimise their procurement process and the efficiency from their IT systems that will enable them to provide the best service to users and customers.</p>
<h3><strong>Project Aims and Objectives:</strong></h3>
<p>Research conducted by McKinsey shows that 45% of all IT projects go over budget, 7% exceed the agreed delivery time and 56% provide less value than expected.</p>
<p>As value means different things to different people, the aim of this project was to ‘Introduce a national framework to measure the value of healthcare systems in Wales’.</p>
<p>The supporting objectives were:</p>
<ol>
<li>Collaborate within Digital Health and Care Wales to develop and use this framework to evaluate national IT projects and system performance.</li>
<li>Offer this framework to health boards for local system evaluations.</li>
<li>Extend this framework for use in the public sector for other project and services.</li>
</ol>
<h3>Project Outcomes:</h3>
<p>The value measurement instrument for healthcare systems in Wales provides a total score and a summary from the ranked attributes.</p>
<p>The attribute titles and descriptions can be amended for relevant use by organisations that would like to use the model to measure and improve their systems or services.</p>
</div>




<div class="wpb_text_column wpb_content_element " >
	<h3>Project Impact:</h3>
<p>In the absence of an appropriate tool to measure the value of the clinical critical systems, operational systems, new procurements and performance activities were only described using qualitative measures.</p>
<p>The availability of a framework and its measurement instrument will bring a quantitative element for use in the evaluation of new projects and performance of operational systems.</p>
<p>Digital Health and Care Wales have decided to adopt this model to evaluate new IT projects and to monitor system performance.</p>
<p>However, the data from these activities will not be generated on time to be included into this report.</p>
<h3>Hear Naveen talk about his project:</h3>
</div>



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			<div class="wpb_video_wrapper"><iframe title="Cohort 8 Bevan Exemplar Naveen Madhavan" width="500" height="281" src="https://www.youtube.com/embed/qKqvT9oBa6s?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div>
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	<h3 id="view-project-posters-and-slides-from-the-pcip-national-showcase-event" class="cta-buttons-block__title text--dark" style="text-align: center;">View the project poster and slides from the Cohort 8 Bevan Exemplar Showcase</h3>
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				<a class="nectar-button jumbo regular accent-color  regular-button"  role="button" style="" target="_blank" href="https://bevancommission.org/wp-content/uploads/2024/06/21.-Naveen-Madhavan-Poster-1.pdf" data-color-override="false" data-hover-color-override="false" data-hover-text-color-override="#fff"><span>Project Poster</span></a>
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<p>The post <a href="https://bevancommission.org/developing-a-framework-to-measure-the-value-of-healthcare-information-systems-in-wales/">A Framework to Measure the Value of Healthcare Systems in Wales</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Learning from Experience</title>
		<link>https://bevancommission.org/learning-from-experience/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:10 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8162</guid>

					<description><![CDATA[<p>Strengthening staff skills, co-producing standards, and improving relationships based on patient and carer experiences.</p>
<p>The post <a href="https://bevancommission.org/learning-from-experience/">Learning from Experience</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Rachel Wright</h3>
<h4>Betsi Cadwaladr University Health Board</h4>
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<p>At BCUHB we collect a large amount of patient and carer feedback data where learning from patients. Unfortunately, this feedback is not applied across services. We cannot keep repeating negative experiences and re-occurring themes in terms of quality of care.</p>
</div>
<div class="wp-core-block">
<h3><strong>The project:</strong></h3>
</div>
<div class="wp-core-block">
<p>We would like to develop a framework where we can test learning from patient, carer and relative experience. We would like to develop patient and carer experience standards that are co- produced with patients and carers.</p>
</div>
<div class="wp-core-block">
<p>We would like to strengthen existing staff skill set to support and help them identify learning from experience as part of a learning methodology.</p>
</div>
<div class="wp-core-block">
<h3><strong>Approach:</strong></h3>
</div>
<div class="wp-core-block">
<p>We will work with staff patients, carers and relatives to identify what good experience looks like and identify improvements BCUHB need to achieve to get there. This will form a 12 month plan.</p>
</div>
<div class="wp-core-block">
<h3><strong>Anticipated benefits:</strong></h3>
</div>
<div class="wp-core-block">
<div class="wp-core-block">
<ul>
<li>Increased understanding of the benefits of learning from patient and carer experience.</li>
</ul>
</div>
</div>
<div class="wp-core-block">
<div class="wp-core-block">
<ul>
<li>Increased staff skill set empowering services to take responsibility for patient experience data and feedback.</li>
</ul>
</div>
</div>
<div class="wp-core-block">
<div class="wp-core-block">
<ul>
<li>Clear framework for all staff to follow around learning from experience.</li>
</ul>
</div>
</div>
<div class="wp-core-block">
<div class="wp-core-block">
<ul>
<li>Improved relationships with patients, carers and stakeholders.</li>
</ul>
</div>
</div>
<div class="wp-core-block">
<div class="wp-core-block">
<ul>
<li>Patient and carer experience standards co-produced by patients and carers that reflect what good/ outstanding experience should look like.</li>
</ul>
</div>
</div>
<div class="wp-core-block">
<div class="wp-core-block">
<ul>
<li>Increased mechanisms for patient and carer feedback/ engagement in health board decision making.</li>
</ul>
</div>
</div>
<div class="wp-core-block">
<p>The project outcomes will strengthen the voice of the patient and carer as a key component in service design.</p>
</div>
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<p>The post <a href="https://bevancommission.org/learning-from-experience/">Learning from Experience</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Implementing Evidence-Based Practices for Persistent Pain in Primary Care</title>
		<link>https://bevancommission.org/early-intervention-persistent-pain-management-practitioner-primary-care/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:10 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8163</guid>

					<description><![CDATA[<p>Improving patient quality of life, influencing prescribing practices, and introducing an education-focused multidisciplinary team role.</p>
<p>The post <a href="https://bevancommission.org/early-intervention-persistent-pain-management-practitioner-primary-care/">Implementing Evidence-Based Practices for Persistent Pain in Primary Care</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
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<h4>Red Kite Health Solutions CIC, Powys</h4>
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			<div class="wpb_video_wrapper"><iframe title="Bevan Exemplar Cohort 8 Showcase - Implementing Evidence Based Practices For Persistent Pain In Prim" width="500" height="281" src="https://www.youtube.com/embed/gnb04Yu0sc4?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div>
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	<h3>Project Background:</h3>
<p><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">Chronic pain affects one-</span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">third to one-half of the </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">population in the UK, </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">accounting  for 22% of all </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">primary care visits. The </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">demand for appointments </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">is at an all-time high, with </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">opioid prescribing in Wales </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">increasing by 30% over the </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">last decade. Patients often </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">visit their GP for help, but </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">due to the limitations of a </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">10-minute appointment, it </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">becomes difficult to </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">thoroughly assess the </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">patient&#8217;s condition, </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">establish a good rapport, </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">or ensure continuity of </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">care. This leads to </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">inefficient use of GP </span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">appointments and sub-</span></span><span class="TextRun SCXP141179880 BCX8" lang="EN-GB" xml:lang="EN-GB" data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none"><span class="NormalTextRun SCXP141179880 BCX8">optimal patient care.</span></span></p>
<h3><strong>Project Aims:</strong></h3>
<ul style="font-weight: 400;">
<li data-aria-posinset="1" data-aria-level="1"><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">To introduce a primary </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">care pain management </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">service focused on </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">improving the quality of </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">life for individuals </span>​</li>
<li data-aria-posinset="2" data-aria-level="1"><span data-usefontface="true" data-contrast="none">Influence </span><span data-usefontface="true" data-contrast="none">opioid/gabapentinoid </span><span data-usefontface="true" data-contrast="none">prescribing cultures</span>​</li>
<li data-aria-posinset="3" data-aria-level="1"><span data-usefontface="true" data-contrast="none">Develop a new MDT role </span><span data-usefontface="true" data-contrast="none">to provide education for </span><span data-usefontface="true" data-contrast="none">patients and clinicians</span></li>
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	<h3>Project Impact:​</h3>
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<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="1" data-aria-level="1"><b><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">75 </span></b><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">min </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">of GP time saved per patient</span>​</li>
<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="2" data-aria-level="1"><b><span data-usefontface="true" data-contrast="none">630</span></b><span data-usefontface="true" data-contrast="none"> extra GP appointments available</span>​</li>
<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="3" data-aria-level="1"><b><span data-usefontface="true" data-contrast="none">£21,735 </span></b><span data-usefontface="true" data-contrast="none">of clinical time avoided</span>​</li>
<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="4" data-aria-level="1"><span data-usefontface="true" data-contrast="none">Improved patient care</span>​</li>
<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="5" data-aria-level="1"><b><span data-usefontface="true" data-contrast="none">44% reduction</span></b><span data-usefontface="true" data-contrast="none"> in Gabapentin </span><span data-usefontface="true" data-contrast="none">prescribing</span></li>
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	<h3>Feedback:</h3>
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	<h3>Patient Story:</h3>
<p>When I turn in bed, I wake in pain, so I get up because I&#8217;m fully awake regardless of if I&#8217;ve only been sleeping for 45 mins or a couple of hours. I sit up in bed and I get shooting pains. My cheeks flush with anger and I curse and swear at the pain as if it&#8217;s a living entity. I hesitate before I move as I know it&#8217;s going to hurt like hell. I count in my head 1.2.3 {insert curse word here} as almost every motion has its own personal &#8220;hurt&#8221;. My neck, both shoulders, both knees &amp; lower back all in varying degrees of pain and all have various swear words associated, from the mildest for my left shoulder, to the vilest for my back. I get up, make a cup of tea, and stay up, generally all night until I feel absolutely exhausted and go back to bed.</p>
<p>It&#8217;s exhausting, depressing, hopeless, frustrating, makes me feel completely inadequate because I can&#8217;t do the simplest of tasks. The worse it gets, the less I do &amp; the less I do, the worse it gets. I psych myself up for days sometimes, just to go to the shop for essentials, often running out of milk, bread etc. but I manage without until I can go. Mental health plays a big part in this too, so it&#8217;s not just the pain preventing me from doing things. I dread going out because I know before I get home, I&#8217;ll be in awful pain. Some of the pain is sharp enough to sicken me, some is minor, some medium, but all combined is almost too much to put up with. I have massive walls to climb before I manage a moderate exercise regime and start losing weight, which I&#8217;m almost certain will help with at least some of the pain. I am trying to control the pain rather than letting it control me, but I&#8217;m losing the fight at the moment.</p>
<p>Does M and the service make a difference? When we 1st spoke, I was very guarded and wary of M, thinking this was just another do gooder, nosey busybody trying to save the NHS money and leave me in pain with no meds. Well, I soon realised that I couldn&#8217;t have been more wrong. It takes a long time for me to trust someone, especially someone I have never met. But I knew very quickly that the practitioner had my very best interests at heart, and she was going to help. Not only does she make sure I am on the right medication and proper dosage for my physical issues, but she also takes the time to talk in general and to ensure I&#8217;m in the best place mentally.</p>
<p>I cannot stress how important the service and help that M gives to me is. We are working together to try and reduce my medication currently, and also improving my mental health. Through M’s persuasion I started speaking to MIND and I&#8217;m trying to change &amp; improve my way of life. I hardly leave my home at the moment because of pain and mental health, but I am making small changes to improve things. This is all thanks to the service.</p>
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	<h3>Project Outcomes:</h3>
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<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="1" data-aria-level="1"><span data-usefontface="true" data-contrast="none">A new service was introduced in two </span><span data-usefontface="true" data-contrast="none">South Powys locations for patients </span><span data-usefontface="true" data-contrast="none">with persistent pain, improving their </span><span data-usefontface="true" data-contrast="none">quality of life.</span>​</li>
<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="2" data-aria-level="1"><span data-usefontface="true" data-contrast="none">There has been a significant impact </span><span data-usefontface="true" data-contrast="none">on prescribing culture, leading to an </span><span data-usefontface="true" data-contrast="none">average 42% reduction in </span><span data-usefontface="true" data-contrast="none">Gabapentin and Tramadol </span><span data-usefontface="true" data-contrast="none">prescriptions, associated costs and </span><span data-usefontface="true" data-contrast="none">improved patient safety.</span>​</li>
<li data-charcodes="61623" data-font="Symbol,Sans-Serif" data-buautonum="8" data-margin="540" data-aria-posinset="3" data-aria-level="1"><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">Our service has saved GP time, and </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">improved the patient experience, </span><span data-scheme-color="@000000,1," data-usefontface="true" data-contrast="none">increasing the quality of care.</span></li>
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				<a class="nectar-button jumbo regular accent-color  regular-button"  role="button" style="" target="_blank" href="https://bevancommission.org/improving-the-management-of-persistent-pain/" data-color-override="false" data-hover-color-override="false" data-hover-text-color-override="#fff"><span>Read our blog post</span></a>
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	<h3 id="view-project-posters-and-slides-from-the-pcip-national-showcase-event" class="cta-buttons-block__title text--dark" style="text-align: center;">View the project poster and slides from the Cohort 8 Bevan Exemplar Showcase</h3>
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<p>The post <a href="https://bevancommission.org/early-intervention-persistent-pain-management-practitioner-primary-care/">Implementing Evidence-Based Practices for Persistent Pain in Primary Care</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>The Values Programme Online</title>
		<link>https://bevancommission.org/values-programme-online/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:09 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8159</guid>

					<description><![CDATA[<p>Expanding therapy access for young people with psychosis via enhanced group and online methods.</p>
<p>The post <a href="https://bevancommission.org/values-programme-online/">The Values Programme Online</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
										<content:encoded><![CDATA[
		<div id="fws_69e64a21ac602"  data-column-margin="default" data-midnight="dark"  class="wpb_row vc_row-fluid vc_row"  style="padding-top: 0px; padding-bottom: 0px; "><div class="row-bg-wrap" data-bg-animation="none" data-bg-animation-delay="" data-bg-overlay="false"><div class="inner-wrap row-bg-layer" ><div class="row-bg viewport-desktop"  style=""></div></div></div><div class="row_col_wrap_12 col span_12 dark left">
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Robin Owen</h3>
<h4>Betsi Cadwaladr University Health Board</h4>
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<h3>Project Background:</h3>
<p>Early Intervention in Psychosis (EIP) services are known to improve outcomes for young people by reducing relapse rates and improving quality of life.</p>
<p>EIP services offer a range of therapeutic interventions to achieve these outcomes, including group-based therapy.</p>
<p>Historical uptake of group therapy for young people with psychosis has been low in North Wales.</p>
<p>Stakeholder consultation with service-users and front line staff indicated that problems with travel and transport were amongst the primary causes of low uptake of group therapy.</p>
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	<h3>The Values Programme Online:</h3>
<p>Following consultation with service users and staff, we developed an online protocol to deliver a therapy based on Acceptance and Commitment Therapy for Psychosis (ACTp). This was a 4 session intervention delivered for two hours per session for four consecutive weeks.</p>
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	<h3>Project Aims and Objectives:</h3>
<p>Our primary aim was to increase access to evidence-based therapy for young people with psychosis. This informed our three project objectives:</p>
<ol>
<li>To increase the amount of young people with psychosis attending group therapy.</li>
<li>To explore the acceptability of delivering group therapy online to young people with psychosis.</li>
<li>To explore the feasibility (with respect to the service) of delivering group therapy online to young people with psychosis.</li>
</ol>
<p><b>Increasing Access:</b></p>
<p>The Values Programme Online appears to be an effective method of increasing uptake of group therapy amongst young people with psychosis.</p>
<p>The graph below (Figure 2.0) demonstrates a significant improvement in uptake as represented as a percentage of the EIP service caseload.</p>
<p>The graph demonstrates a stepped increase in percentage uptake once the Values Programme Online was introduced.</p>
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	<p><b>Acceptability:</b></p>
<p>Semi-structured interviews with service users helped us to explore the acceptability of this approach.</p>
<p>Service-users reflected that participating in the group online felt ‘comfortable’ and reduced a sense of anxiety that could otherwise interfere with group attendance. These experiences indicated that online group therapy was acceptable to our service users.</p>
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	<h3><b>Feasibility:</b></h3>
<p>Clinicians who delivered the therapy found the protocol useful and enjoyed delivering the group.</p>
<p>Delivering therapy online reduced costs associated with travelling and saved on clinician time. In addition, travelling costs to service-users were also negated.</p>
<h3><b>Co-produced reflections:</b></h3>
<p>Although online delivery was acceptable to service users, some expressed a desire for a hybrid approach.</p>
<p>Most service users reported a willingness to travel 20 minutes for a ‘Goldilocks’ distance (please see figure 3.0) to attend a supplementary face-to-face session.</p>
<p>However, given the average distance from service user location (based on postcodes) to a central location, this would not be practical for the majority.</p>
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	<h3><b>Conclusions:</b></h3>
<p>The Values Programme Online  appears to be an acceptable and feasible method of increasing access to group-based therapy for young people with psychosis.</p>
<p>It may be that a hybrid approach combining face to face and online modalities may increase acceptability to a broader range of service users. Incorporating this approach warrants further exploration in the future.</p>
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<p>The post <a href="https://bevancommission.org/values-programme-online/">The Values Programme Online</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Integrated Health Community List Project</title>
		<link>https://bevancommission.org/prosiect-rhestr-y-gymuned-iechyd-integredig-integrated-health-community-list-project/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:09 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8161</guid>

					<description><![CDATA[<p>Improving discharge procedures and reducing care over-prescription by collaborating with Social Services and Ysbyty Gwynedd.</p>
<p>The post <a href="https://bevancommission.org/prosiect-rhestr-y-gymuned-iechyd-integredig-integrated-health-community-list-project/">Integrated Health Community List Project</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
										<content:encoded><![CDATA[
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Rhian Green, Meilys Smith and Lisa Goodier</h3>
<h4>Cyngor Gwynedd</h4>
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<h3>Project Background:</h3>
<p>Good information sharing between the Health Board and Local Authorities is needed to support effective and efficient hospital discharge.</p>
<p>To help address the information gap and support the aim of improved discharge, Council and Health Board staff in Gwynedd and Môn now have access to a list that merges and presents patient data extracted from the respective systems.</p>
<p>The list contains core patient data, hospital setting, Community Resource Team area, social worker, home care provider, and ward/community contact details.</p>
<h3><strong>Project Aims:</strong></h3>
<ul>
<li>Work with Social Services teams and Ysbyty Gwynedd to improve discharge procedures, using the list as a key tool.</li>
<li>Have earlier conversations around discharge and the support needed.</li>
<li>Identify over-prescription of statutory care and divert to 3rd sector support if needed.</li>
</ul>
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	<p>A snapshot of the list, filtered to show inpatients from the Bethesda CRT area in all wards in Ysbyty Gwynedd. A ‘hover over’ function provides further details e.g. ward phone number, NHS number, DOB, admission method and the Predicted Discharge Date.</p>
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	<h3>Project Outcomes:</h3>
<p>Wales-wide interest in the list and its possible applications.</p>
<p>Support of senior leadership (HB &amp; LA) to expand use of list.</p>
<p>Support of senior leadership (HB &amp; LA) to continue exploring use of non-statutory support in discharge, using list as key tool.</p>
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	<h3>Project Impact:</h3>
<p>Social work teams are more proactive in their approach to hospital discharge.</p>
<p>Social work teams able to better plan discharge and coordinate with care providers.</p>
<p>Improved confidence within Social Work teams around discharge.</p>
<p>Easier for Social Work teams to contact wards to plan care and discharge.</p>
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	<h3 id="view-project-posters-and-slides-from-the-pcip-national-showcase-event" class="cta-buttons-block__title text--dark" style="text-align: center;">View the project poster and slides from the Cohort 8 Bevan Exemplar Showcase</h3>
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<p>The post <a href="https://bevancommission.org/prosiect-rhestr-y-gymuned-iechyd-integredig-integrated-health-community-list-project/">Integrated Health Community List Project</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Using One Health Approaches to Reduce Pharmaceutical and Healthcare Waste</title>
		<link>https://bevancommission.org/using-one-health-approaches-to-reduce-pharmaceutical-and-healthcare-waste/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:08 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8157</guid>

					<description><![CDATA[<p>Diverting NHS medicine waste to veterinary use via a shared formulary and supply chain.</p>
<p>The post <a href="https://bevancommission.org/using-one-health-approaches-to-reduce-pharmaceutical-and-healthcare-waste/">Using One Health Approaches to Reduce Pharmaceutical and Healthcare Waste</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
										<content:encoded><![CDATA[
		<div id="fws_69e64a21b2081"  data-column-margin="default" data-midnight="dark"  class="wpb_row vc_row-fluid vc_row"  style="padding-top: 0px; padding-bottom: 0px; "><div class="row-bg-wrap" data-bg-animation="none" data-bg-animation-delay="" data-bg-overlay="false"><div class="inner-wrap row-bg-layer" ><div class="row-bg viewport-desktop"  style=""></div></div></div><div class="row_col_wrap_12 col span_12 dark left">
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Sarah Thorne</h3>
<h4>Hywel Dda University Health Board</h4>
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<p>This project aims to provide a viable solution for the issue of medicine and dressings waste created in the NHS by defining a common formulary between human and small/companion animal veterinary practice and modelling a supply chain to divert these streams to animal sector usage.</p>
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<p>By establishing a ‘buddy’ network involving care facilities, pharmacies, and veterinary practices, we can create an enclosed circular supply route to give an alternative outlet for products that would otherwise be considered waste. We propose that medicines supplied to a care facility where safe storage of medicines protocols are in place would allow reassurance on quality standards. Once returned to a community pharmacy, suitably qualified staff could follow an SOP (Standard Operating Procedure) to grade and segregate items against a pre-defined common formulary. Appropriate products could then be supplied to local vet practices to reissue to their animal patients. To avoid any financial loss/gain, to overcome the perception of ‘second-hand’ medication and to provide an incentive to the end consumer (pet owner), financial offsetting of antibiotic sensitivity testing could be offered. This would help ensure prudent prescribing, by increasing the uptake of sensitivity testing thereby reducing antimicrobial resistance and the risk of zoonotic diseases.</p>
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<p>Commonly sensitivity testing is not offered to small and companion animal owners due to the financial burden however, increased uptake of this service would improve appropriate antibiotic prescribing choices. Similarly, by ensuring more waste is returned to pharmacies and not sent to landfill, the issue of pharmaceutical pollution and negative environment impact of inappropriate disposal routes can begin to be tackled, benefitting water courses and ecosystems over a wide geographic area.</p>
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<p>Due to the unique nature of this proposal, the project will be tackled in a stepwise approach to address each potential barrier to success.</p>
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<p>The post <a href="https://bevancommission.org/using-one-health-approaches-to-reduce-pharmaceutical-and-healthcare-waste/">Using One Health Approaches to Reduce Pharmaceutical and Healthcare Waste</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Whole Genome Sequencing for Paediatric Oncology Patients in Wales</title>
		<link>https://bevancommission.org/whole-genome-sequencing-for-paediatric-oncology-patients/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:08 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8158</guid>

					<description><![CDATA[<p>Developing a WGS pipeline for paediatric oncology to streamline diagnosis and treatment.</p>
<p>The post <a href="https://bevancommission.org/whole-genome-sequencing-for-paediatric-oncology-patients/">Whole Genome Sequencing for Paediatric Oncology Patients in Wales</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
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<h4 class="hero__subtitle text--white">Cardiff and Vale University Health Board</h4>
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<h3>Project Background:</h3>
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	<p>In 2021 cancer caused ~25% of all UK childhood deaths (<a href="https://www.cancerresearchuk.org/childrens-cancers">Children&#8217;s Cancers | Cancer Research UK</a>). Current genetic testing for childhood cancers in Wales can include multiple genetic tests and invasive procedures.</p>
<p><b>Whole Genome Sequencing (WGS</b>)  &#8211; DNA sequencing method for whole genome analysis. One test can detect a variety of genomic abnormalities including tumour and familial (cancer predisposition genes) abnormalities through paired testing of tumour and germline DNA (Figure 1). (Nakawaga et al., 2015).</p>
<p>There is evidence that WGS provides more accurate diagnosis, prognosis and access to more treatment options for childhood cancer than current standard of care genetic tests (Trotman et al., 2022).</p>
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	<p>Graphical demonstration of WGS capability to detect tumour (somatic) and germline variants through paired testing of tumour and germline DNA.</p>
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	<h3>Project Aims:</h3>
<ul>
<li>Validate a whole genome sequencing (WGS) pipeline for paediatric oncology patients at diagnosis, relapse, progression or where all standard of care treatment options are exhausted (&lt;25years)</li>
<li>Develop a clinical and laboratory pathway that utilises a PCR free WGS testing method for paediatric oncology samples and matched germline samples.</li>
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	<h3>Project Outcomes:</h3>
<p>Procedures in place for sample referral, patient consent, laboratory receipt, sample storage, sample culturing, DNA extraction and sequencing from required samples for WGS for paediatric oncology patients.</p>
<ul>
<li>44/45 sets of patient samples passed DNA extraction quality control parameters for WGS.</li>
<li>25/27 sequencing runs met quality parameters (One run repeated twice).</li>
<li>10/12 sequencing runs met initial bioinformatics quality parameters (One run repeated twice).</li>
</ul>
<p>All SNVs (single nucleotide variants) with greater than 5% VAF (Variant allele frequency) detected in the cancer cell line using TSO500 DNA in house cancer NGS panel were also detected using WGS.</p>
<p>&nbsp;</p>
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	<p>Cancer cell line sample: Venn diagram comparison of variants detected using TSO500 in house cancer DNA NGS panel and WGS.</p>
<h3>Project Impact:</h3>
<p>An in house WGS service for paediatric oncology patients is possible. DNA extracted from paediatric oncology samples is of sufficient quality for initiation of WGS.</p>
<p>First line WGS testing for paediatric oncology patients could replace the majority of separate standard of care genetic tests and provide greater chance of more accurate diagnosis, treatment and prognosis in the first instance. This could prevent repetitive genetic testing and limit sampling procedures experienced by children.</p>
<p>A paediatric oncology WGS service would be utilised by approximately 80 Welsh patients per year.</p>
<p>Genomics Partnership Wales &#8211; Patient and Public sounding board feedback &#8211; The sounding board were generally positive about using WGS technology for cancer patients and the patient benefit it could bring.</p>
<p><b>‘Information is power’</b></p>
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<p>The post <a href="https://bevancommission.org/whole-genome-sequencing-for-paediatric-oncology-patients/">Whole Genome Sequencing for Paediatric Oncology Patients in Wales</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Beyond the Bedside:  Empowering Medical Champions to Enhance Palliative Care</title>
		<link>https://bevancommission.org/developing-a-palliative-care-medical-champion-programme-improving-care-for-palliative-and-end-of-life-patients-within-a-hospital-setting/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:07 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8155</guid>

					<description><![CDATA[<p>Empowering medical staff to enhance end-of-life care through targeted training and upskilling.</p>
<p>The post <a href="https://bevancommission.org/developing-a-palliative-care-medical-champion-programme-improving-care-for-palliative-and-end-of-life-patients-within-a-hospital-setting/">Beyond the Bedside:  Empowering Medical Champions to Enhance Palliative Care</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
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<h4>Aneurin Bevan University Health Board</h4>
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	<h3>Project Background:</h3>
<p><b>‘Palliative and End of Life Care is everyone’s business’</b></p>
<p>ABUHB Specialist Palliative Care (SPC) Team provides a consult service and education for staff, supporting complex needs of palliative and end of life patients across all adult specialities. The SPC Directorate are a small team covering a large geographical area, with deficits in workforce and national recruitment issues.</p>
<p><b>Increased trajectory</b> Approx. 6,000 people per year die in Gwent with a predicted increase of 10% by 2039 (ABUHB IMTP 2022-2025).</p>
<p><b>Hospital deaths </b>52% of deaths occur within ABUHB hospitals (Last Year of Life Population Dashboard).</p>
<p><b>Generalist Team Demand</b> Approx. 67% of dying patients are not known to Specialist Palliative Care (SPC Mortality Audit 2024).</p>
<p>An innovative solution to drive change was developing a Palliative Care Medical Champions Programme to empower and upskill the medical workforce.</p>
<h3>Project Aims and Objectives:</h3>
<p><b>Key Aim: </b>To improve the provision of timely and quality palliative and end of life care in acute settings, by developing a robust training programme.</p>
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	<p><strong>Project Approach:</strong></p>
<p>A two-day interactive training programme was developed for medical staff. A scoping exercise identified enthusiasm for learning and training needs. Topics included symptom management, communication, care in the last days of life, advance care planning, irreversibly deteriorating patient and opioid management. This was promoted via stakeholder engagement, social media and video/poster. Pre and post evaluations were undertaken to assess impact and change of practice of participants.</p>
<p>A collaborative Working Group was key to ensure delivery of the programme.</p>
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<div class="divider-wrap" data-alignment="default"><div style="height: 25px;" class="divider"></div></div><a class="nectar-button jumbo regular accent-color  regular-button"  role="button" style="" target="_blank" href="https://bevancommission.org/wp-content/uploads/2023/09/Palliative-Care-Medical-Champions-Poster.pdf" data-color-override="false" data-hover-color-override="false" data-hover-text-color-override="#fff"><span>Palliative Care Medical Champions Poster</span></a>
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	<h3>Project Outcomes:</h3>
<p>Thirty-three medical staff across various specialties and disciplines attended the programme, including Consultants, Specialty Doctors, Junior Doctors and Physician Associates.</p>
<p>Of the participants who provided feedback:</p>
<ul>
<li><b>100%</b> felt that their knowledge and skills have improved.</li>
<li><b>100%</b> felt the changed practice had a positive impact for patient/family/carers.</li>
<li><b>100%</b> would recommend the programme to their peers.</li>
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	<h3>Feedback:</h3>
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<p>The post <a href="https://bevancommission.org/developing-a-palliative-care-medical-champion-programme-improving-care-for-palliative-and-end-of-life-patients-within-a-hospital-setting/">Beyond the Bedside:  Empowering Medical Champions to Enhance Palliative Care</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Offloader Knee Brace Pathway</title>
		<link>https://bevancommission.org/unloader-knee-brace-service-in-cmats-east/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:07 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8156</guid>

					<description><![CDATA[<p>Reducing orthopaedic waiting times and improving outcomes with a new knee brace pathway.</p>
<p>The post <a href="https://bevancommission.org/unloader-knee-brace-service-in-cmats-east/">Offloader Knee Brace Pathway</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
										<content:encoded><![CDATA[
		<div id="fws_69e64a21b9bbd"  data-column-margin="default" data-midnight="dark"  class="wpb_row vc_row-fluid vc_row"  style="padding-top: 0px; padding-bottom: 0px; "><div class="row-bg-wrap" data-bg-animation="none" data-bg-animation-delay="" data-bg-overlay="false"><div class="inner-wrap row-bg-layer" ><div class="row-bg viewport-desktop"  style=""></div></div></div><div class="row_col_wrap_12 col span_12 dark left">
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Sian Crinson, Heather McLintock and Yvonne Rimmer</h3>
<h4>Betsi Cadwaladr University Health Board</h4>
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	<h3>Project Background:</h3>
<p>Osteoarthritis ranks highest in the top five causes of disability. It is estimated that approximately 1 in 5 adults, living in the UK, over the age of 45 years have osteoarthritis of the knee and it is predicted that 1 in 2 people will suffer from osteoarthritis within their lifetime.</p>
<p>Orthotic management for osteoarthritis of the knee includes braces worn to support the knee joint directly or alter a person’s lower limb biomechanics to aid symptom management. Numerous studies have shown this results in improved pain scores, with decreased reliance on analgesia, and improved functional outcome measures when used for a period of six months or more.</p>
<p>Currently patients with unicompartmental knee OA have to wait to see an Orthopaedic surgeon to be assessed for suitability for an offloading knee brace across BCUHB (East and Centre), with Orthopaedics also then supplying, fitting and monitoring the patient’s response.  There is currently no provision in West area.</p>
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	<h3>Project Aims and Objectives:</h3>
<p>With significant delays in accessing an Orthopaedic review (over a year to see an Orthopaedic surgeon) the aim of the new pathway is to:</p>
<ul>
<li>Improve access to specialist advice and application of an offloading knee brace.</li>
<li>Reduce the waiting time for an Orthopaedic review.</li>
<li>Reduce the number of inappropriate referrals to Orthopaedics.</li>
<li>Authorise prescribing of offloading knee braces.</li>
<li>Improve patient outcomes and satisfaction.</li>
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	<h3>Project Outcomes:</h3>
<p>A revised process for the provision of offloading braces, implementing earlier decision-making in the form of a virtual MDT through a piloted initiative. This streamlined the previous approach, with reduced waiting times for patients, fewer appointments and reduced associated costs with improved use of resources.</p>
<h3>Project Impact:</h3>
<p>In total, 11 patients were involved in the 6/12 pilot pathway. The implementation of a virtual MDT reduced the time taken from having an initial consultation in CMATS to receiving an Orthopaedic opinion from 12 months to an average wait of 1.6 months (Range: 1/7 to 3/12).</p>
<p>Despite issues with booking appointments for the fitting of braces in ESP Orthopaedic clinics, for those patients who were booked according to the pilot protocol, the average wait from being discussed at the MDT and recommended for a knee brace, to being seen in the ESP Orthopaedic clinic for the fitting of a knee brace was 3.9 months. Patients reported statistically significant reductions in pain outcome measures  and Oxford Knee Scores following fitting of the brace.</p>
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	<h3>Conclusions:</h3>
<p>The implementation of a virtual knee MDT supports earlier decision-making and improves more timely access to offloading knee braces for patients diagnosed with unicompartmental knee OA.</p>
<p>This also has implications for Orthopaedic waiting lists, improving conversion rates, making better use of resources and improving patient outcomes.</p>
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	<h3 id="view-project-posters-and-slides-from-the-pcip-national-showcase-event" class="cta-buttons-block__title text--dark" style="text-align: center;">View the project poster and slides from the Cohort 8 Bevan Exemplar Showcase</h3>
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<p>The post <a href="https://bevancommission.org/unloader-knee-brace-service-in-cmats-east/">Offloader Knee Brace Pathway</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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		<title>Mental Health Response Vehicles in WAST</title>
		<link>https://bevancommission.org/ambulance-response-to-people-in-mental-health-crisis/</link>
		
		<dc:creator><![CDATA[Helen Howson]]></dc:creator>
		<pubDate>Tue, 01 Aug 2023 14:07:03 +0000</pubDate>
				<category><![CDATA[Bevan Exemplar Cohort 8 Projects]]></category>
		<guid isPermaLink="false">https://bevancommission.org/?p=8154</guid>

					<description><![CDATA[<p>Implementing mental health response vehicles to enhance care and reduce emergency department strain.</p>
<p>The post <a href="https://bevancommission.org/ambulance-response-to-people-in-mental-health-crisis/">Mental Health Response Vehicles in WAST</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
]]></description>
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				<div class="nectar-highlighted-text" data-style="full_text" data-exp="default" data-using-custom-color="true" data-animation-delay="false" data-color="#ffffff" data-color-gradient="" style=""><h3>Mark Jones and Simon Amphlett</h3>
<h4>Welsh Ambulance Services NHS Trust</h4>
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			<div class="wpb_video_wrapper"><iframe title="Bevan Exemplar Cohort 8 Showcase - Mental Health Response Vehicles In WAST" width="500" height="281" src="https://www.youtube.com/embed/_u6y58jDdoE?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div>
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	<h3>Project Background:</h3>
<ul>
<li>There are c. 100,000 crisis care episodes in Wales each year, with the Welsh Ambulance Services NHS Trust (WAST) receiving more and higher acuity calls than any other single organisation (though primary care as a whole manages more crisis demand). Around 20,000 episodes are managed within the specialist mental health crisis care system.</li>
<li>Mental health crises are common, and people seek help through multiple routes. WAST is a key provider of crisis care.</li>
<li>Whilst mental health presentation accounts for around 5% of ED (Emergency Department) demand, this demand has nearly doubled over the last ten years and continues to increase. These patients are twice as likely to experience 12 hour waits than others and are likely to experience an exacerbation of their distress and be supported in highly unsuitable environments.</li>
<li>Mental health calls represent around 10% of total ambulance service demand in the UK. These calls are often more complex, take longer to resolve and are a significant challenge to the generalist workforce. WAST’s data shows that when an ambulance is dispatched to a mental health call, c. two thirds of these patients will be conveyed to an ED.</li>
</ul>
<h3>Project Aim:</h3>
<p>Implement mental health response vehicles in Wales.</p>
<h3>Project Approach:</h3>
<p>Between 2018 and 2020, London Ambulance Trust piloted a Mental Health Joint Response Car (MHJRC) scheme that involved pairing paramedics and mental health nurses to respond to patients experiencing a mental health crisis or who required a specialist mental health response.</p>
<p>Findings from this pilot:</p>
<ul>
<li>Reduction in ED conveyance rates, with 77% of patients discharged at the scene compared to a business-as-usual non-conveyance rate of 54%.</li>
<li>The combination of MHPs alongside paramedics had a positive effect on the quality and effectiveness of the care delivered to patients at the scene.</li>
<li>Positive patient experience.</li>
<li>MHJRC team members reported high levels of job satisfaction and believed the multidisciplinary approach to care was beneficial for patients</li>
</ul>
<p>(NHS England et al 2020).</p>
<p>A similar initiative in Wales could have significant benefits for patients and staff. It would support face-to-face holistic assessment and management, improve the quality of care delivered and potentially further reduce the burden on ambulance services and EDs.</p>
<p>The WAST mental health team developed a local mental health response vehicle protocol and undertook a pilot with Aneurin Bevan UHB between January and March 2024:</p>
<ul>
<li>It was expected that the MHRV operating at peak demand times of Friday to Sunday 13:00 – 01:00 could respond to 27 patients per month; a total of 137 across the pilot period.</li>
<li>Using existing data on non-conveyance rates from the London pilot, that no more than 20% would be conveyed to ED. In addition to this it is envisaged that no more than 5% will be conveyed to mental health services.</li>
</ul>
<h3>Project Impact:</h3>
<p>Patient and staff benefits are as follows:</p>
<ul>
<li>74% treat and close rate</li>
<li>7% conveyed to mental health services rate</li>
<li>19% ED conveyance rate</li>
<li>Zero serious incidents</li>
<li>Positive staff experience</li>
<li>Staff perception that service users had benefitted from the MHRV service</li>
<li>Increased confidence in control room staff and road staff when helping mental health patients</li>
<li>1 car covering two health boards could save (on average after costs) circa £250k/ year. It is estimated that national savings of over £1M.</li>
</ul>
<p>Read about the project in RCNi Emergency Nurse: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.rcni.com%2Femergency-nurse%2Fevidence-and-practice%2Fdelivering-a-mental-health-response-vehicle-service-in-wales-a-pilot-initiative-en.2024.e2212%2Fabs&amp;data=05%7C02%7CHelen.E.Williams%40swansea.ac.uk%7Ca71572af4705430dcb9408dd04250f1d%7Cbbcab52e9fbe43d6a2f39f66c43df268%7C0%7C0%7C638671279401260874%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=atCjw1rfbfnkaue0dN92uv4%2FB8Cv2jDtOo%2B5s%2F%2BVDvo%3D&amp;reserved=0">Delivering a mental health response vehicle service in Wales: a pilot initiative</a></p>
<p>This article in RCNi Emergency Nurse also links to the project: <a href="https://journals.rcni.com/emergency-nurse/evidence-and-practice/addressing-the-mental-health-crisis-by-enhancing-paramedics-training-in-wales-en.2025.e2248/abs">Addressing the mental health crisis by enhancing paramedics’ training in Wales</a></p>
<h3>Project Roll Out:</h3>
<p>Following the pilot as part of the Bevan Exemplar Programme, mental health response vehicles are now being rolled out across South East Wales, and in other areas of Wales in 2025 following recruitment. More here: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Femergencyservicestimes.com%2F2024%2F11%2F15%2Fwelsh-ambulance-service-launches-new-mental-health-crisis-initiative%2F%23%3A~%3Atext%3DThe%2520Trust%2527s%2520dedicated%2520mental%2520health%2Cclinician%2520in%2520the%2520control%2520room.&amp;data=05%7C02%7CHelen.E.Williams%40swansea.ac.uk%7C9a40785daeb74f658b9108dd07b361dd%7Cbbcab52e9fbe43d6a2f39f66c43df268%7C0%7C0%7C638675190012130493%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=pQwJ6iW1%2BUD8S%2FFRqTI8iya60QFq7wrIu5erNsuwIaw%3D&amp;reserved=0">Welsh Ambulance Service launches new mental health crisis initiative &#8211; Emergency Services Times</a></p>
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<p>The post <a href="https://bevancommission.org/ambulance-response-to-people-in-mental-health-crisis/">Mental Health Response Vehicles in WAST</a> appeared first on <a href="https://bevancommission.org">Bevan Commission</a>.</p>
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