Rhodri Davies
Aneurin Bevan University Health Board
Our project involves developing the Intranet Endoscopy resource in ABUHB to establish standardised working practice within each of our 4 Endoscopy Units in line with the RCP Global Rating Scale from the Joint Advisory Group on GI Endoscopy, which underpins all aspects of a high-quality endoscopy service. This includes clinical quality, safety, patient experience, the environment, workforce and training. Concurrently, the patient resource internet pages for Endoscopy Services in ABUHB are being developed with support from patient representatives and the communications team.
This project entails a large amount of work to develop content for each aspect of the Endoscopy Service and we believe will be a legacy resource for services in our HB, but also applicable to other Units across Wales. We are working with the National Endoscopy Programme team on this.
The immediate parameters for evaluation will be approval by JAG assessors as Ysbyty Ystrad Fawr is put forward for JAG Accreditation and the uptake with other Units, not only in AB but across Wales as most of the content is generic and can be shared. It will also be assessed within the HB using service user questionnaires for Endoscopy and Non-Endoscopy staff who access the content. In addition, the internet pages will be evaluated by patient representatives and patient feedback questionnaires through our provider. Content will also be continually evolving and updatable on a regular basis at User Group meetings etc.
In summary, we have developed a different approach to standardising work of our Endoscopy Services and believe that this could be adopted by other Units and by JAG as the exemplar for all.
