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Principal Investigator

Professor Nicholas ‘Nick’ Rich is an expert in the field of operations management and specialises in the design of high-performance organisational systems (high-quality manufacturing and service businesses) and highly reliable organisational systems (safety-critical industries and healthcare sectors).

Nick is a much-applied academic and has worked with some of the worlds most famous businesses and healthcare organisations. He is a government adviser, has written government reports, nine books and over 100 publications. He is also a Toyota Motor Corporation of Japan fellow, was the Chief Engineer of the 2012 Olympic and Paralympic medal production and has led many organisational turnarounds in performance.